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Why Top Up Failed
Updated over 5 months ago

What Happened:

1. Network Issue

Upon review, we identified a network issue with our provider that led to the unsuccessful processing of your order.

2. Refund

Rest assured, your order will be refunded. You should see the refund reflected in your account shortly.

We apologize for any inconvenience this may have caused and appreciate your understanding as we work to resolve this issue. We are committed to serving you better in the future and ensuring a smoother experience. If you have any questions or need further assistance, please do not hesitate to contact our customer support team.

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